Delivery & Returns

Shipping Cost

Standard Delivery
(Orders below £75)
£3.99Royal Mail Hermes DPD Local2 - 4 Working Days
FREE Standard Delivery (Orders above £75)FREERoyal Mail Hermes DPD Local2 - 4 Working Days
Next Day Delivery (Excluding UK Public Holidays)£5.99Royal Mail Hermes DPD LocalOrders placed before 3pm Mon - Fri will be delivered the next working day. Any orders placed after 3pm on this service will be delivered within 2 working days.
Nominated Delivery£5.99Royal Mail Hermes DPD LocalChoose a day that suits you.
International DeliveryFrom £9.99Royal Mail Parcelforce Hermes DPD2-7 Working Days

 

Returns and Exchanges

If you are not satisfied with your purchase and would like to return the goods, please contact us within 14 days of purchase to inform us of your decision to return the item(s). If your refund request is approved, you will be required to return the item(s) to Muscle Pro Supplements in original condition within 14 days of approval for a replacement, exchange or refund.

If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will arrange a replacement or refund.  In the event of this occurring, please contact us between 9:00am to 6:30pm (Mon – Fri) for return instructions. Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details.

Our returns address is:

Muscle Pro Supplements
11 Langdale Avenue
Oldham
Greater Manchester
OL8 4DL

Please note: We do not issue refunds if the product has been opened.

Please note: Returned products must meet the following criteria to be eligible for a refund:

1. The item must be in resaleable condition, unsoiled and with no damage to the container, lid, seal or label.
2. The item must be unopened.
3. The item must be in the original packaging.
4. The item must be returned within 14 days of purchase.

Customer Services

Please feel free to contact our Customer Service Team for any further information that may be required.

Please contact us on 0161 7682119 or info@muscleprosupplements.co.uk if you have any questions or queries regarding your return. Please note that returns can take between 7-10 business days to receive and process, however we will do our best to minimise any delay.